FEEDBACK
We are here to provide excellent service, and we want to hear how we can do that for each patient. Please tell a staff member if you have a concern about your care.
Patients can contact the Compliance Officer or the Quality Director at 715-284-5361.
Patients with concerns about billing can contact a patient financial advocate at 715-284-1368 or 715-284-3691.
Patients also may voice or mail concerns to the following licensing agencies:
The Joint Commission: Office of Quality Monitoring
One Renaissance Blvd
Oakbrook Terrace, IL 60181
1-800-994-6610
Online Complaint Form | Email
Metastar: Medicare Quality Improvement
2902 Landmark Place
Madison, WI 53713
608-274-1940
Online Feedback Form
Division of Quality Assurance
PO Box 2969
Madison, WI 53701-2969
608-264-9888
Instruction to Submit a Complaint